We at Aliz Designs want you to be completely satisfied with your purchase. If for any reason you do not fall in love with your purchase, we offer exchanges or store credit for unworn goods in their original condition, within 7 days of receiving the item.
All merchandise must be sent back in the original jewelry box that it came in.
Custom or personalized merchandise (including initials and lettering, custom size) are final sale.
Items purchased on sale or promotion are final sale as well.
Approved exchanges are accepted for items purchased on www.alizdesigns.com only. We do not refund for the cost of shipping, unless we have sent an incorrect item.
To protect our jewelry and your return package, we will issue you a Return Label to make sure each package is insured properly for its value. Items for exchange will be inspected before accepted. Exchanges and credits will be processed for accepted items, excluding original and return shipping fees.
Merchandise showing signs of wear, or damage in any way will not be accepted and will be returned to the sender (at the sender’s expense).
Aliz Designs reserves the right to refuse an exchange/repair of any item that does not meet the above requirements.